Travellers Tales

OUR PLEDGE: YOUR BOOKING | TOTAL CONFIDENCE

Inspired ITALY’s focus remains firmly fixed on our guests experience...

Posted in the eBike Tours collection on 15th March 2020

I

nspired ITALY's focus remains firmly fixed on our guests experience during these unprecedented times" said Tim Hudson, Managing Director and founder of Inspired ITALY.

As Alex Cruz, CEO of British Airways said, "it is a crisis of global proportions the likes of which we have never known".

Such times require proportional responses.

 

WHAT ARE WE DOING?

 

OUR PLEDGE: YOUR BOOKING | TOTAL CONFIDENCE - If you have a reservation for a summer 2020 eBike holiday or you would like to book for later in the year, do contact us directly as we are making exceptional offers for the coming summer months.

Whether you book or have booked our Inspired ITALY Total Confidence pledge means that you can be 100% confident that your money is safe and your booking is secure.

 

OUR eBIKE FLEET: NEW for 2020 - our new eBike fleet is scheduled to arrive week commencing 16th March. Although we have ordered a smaller fleet than planned because of the reduced demand, we have the following eBikes …

A fleet of 28 eBikes.

 

 

TALKING TO OUR PARTNERS

We are proactively contacting our partner hotels, restaurants and others to understand the effect that the crisis is having on their businesses, their attitude and approach. Moreover, we want to understand how they will take things forward for later in the summer.

 

SMALL, SPECIALISED & FLEXIBLE

Inspired ITALY is a small, specialised and flexible tour operator business. Without significant pain, we are able to immediately cut our fixed costs, protect and maintain our business position. The value that we place on our relationship with our partners should not be underestimated. Which is why we are in the process of contacting each and everyone whether corporate, professional or enthusiast.

On a more positive note, we plan to use our time to look forward, to imagine more experiences and to invest in the core of our business - your experience.

 

 

OPEN & TRANSPARENT

Above all, we are here, on the ground in Italy on the Umbria Tuscany borders. From our location, we will remain transparent, clear in our communications and accessible to all while we continue to consider all possibilities in as timely a manner as we possibly can.

We will keep you updated with notes via email and WhatsApp (+44 7532 464678) and short videos about life here in Italy as the crisis cycles through its various stages and back to some semblance of normality.

 

PUBLISHED SUNDAY 15TH MARCH 2020 IN RESPONSE TO THE CORONAVIRUS COVID 19 CRISIS.