Travellers Tales

OUR PLEDGE: YOUR BOOKING | TOTAL CONFIDENCE

Inspired ITALY’s focus remains firmly fixed on our guests experience...

Posted in the eBike Tours collection on 15th March 2020

I

nspired ITALY's focus remains firmly fixed on our guest's experience during these unprecedented times" said Tim Hudson, Managing Director and founder of Inspired ITALY.

As Alex Cruz, CEO of British Airways said, "it is a crisis of global proportions the likes of which we have never known".

Such times require proportional responses.

 

WHAT ARE WE DOING?

 

OUR PLEDGE: YOUR BOOKING | TOTAL CONFIDENCE - If you have a reservation for a summer 2020 eBike holiday or you would like to book, do contact us directly as we are making exceptional offers for the coming summer months.

Whether you book or have booked our Inspired ITALY Total Confidence pledge means that you can be 100% confident that your money is safe and your booking is secure.

 

OUR eBIKE FLEET: NEW for 2020 - our new eBike fleet has arrived. Although we have ordered a smaller fleet than planned because of the reduced demand, we have the following eBikes …

A fleet of 28 eBikes.

 

 

TALKING TO OUR PARTNERS

We continue to proactively communicate with our partner hotels, restauranters and others to understand the effect that the crisis is having on their businesses, their attitude and approach.

Moreover, we want to understand how they will take things forward.

 

SMALL, SPECIALISED & FLEXIBLE

Inspired ITALY is a small, specialised and flexible tour operator.

We have immediately cut our fixed costs to protect and maintain our business position. The directors and shareholders of Inspired ITALY are totally confident in the future of our business.

"We are very fortunate," says Tim Hudson. "We established Inspired ITALY as a 'life-style-business', where our focus was on a minimum fixed cost, the greatest flexibility and a built-in ability to react quickly. As a result, we are in a strong position and we can get through this with great confidence."

We plan to use our time to look forward, to imagine more experiences and to invest in the core of our business - your experience.

 

 

OPEN & TRANSPARENT

Above all, we are here, on the ground in Italy on the Umbria Tuscany borders. From our location, we will remain transparent, clear in our communications and accessible to all while we continue to consider all possibilities in as timely a manner as we possibly can.

We will keep you updated with notes via email and WhatsApp (+44 7532 464678) and short videos about life here in Italy as the crisis cycles through its various stages and back to some semblance of normality.

 

PUBLISHED SUNDAY 15TH MARCH 2020 IN RESPONSE TO THE CORONAVIRUS COVID 19 CRISIS.