nspired ITALY's focus remains firmly fixed on our guest's experience during these unprecedented times" said Tim Hudson, Managing Director and founder of Inspired ITALY.
As Alex Cruz, CEO of British Airways said, "it is a crisis of global proportions the likes of which we have never known".
Such times require proportional responses.
WHAT ARE WE DOING?
OUR PLEDGE: YOUR BOOKING | TOTAL CONFIDENCE
As keen travellers ourselves.
We fully understand how you, our guests, feel about the ongoing Covid situation. It is against this backdrop that we have attempted to lay out the position regarding bookings and financials.
Covid-19 | Staying Safe
Your safety is our top priority.
Every one of the Inspired ITALY team has been vaccinated and all our leaders are fully briefed on current restrictions, protocols, and best practices.
All our trips adhere to the relevant government and where applicable to the regional government Covid guidelines.
Inspired ITALY Ltd. is a UK bonded tour operator, bound by the Package Travel Regulations.
We believe these temporary terms and conditions are amongst the most flexible in the UK travel industry.
We hope that they give you the confidence, when you feel ready, to book your next adventure with Inspired ITALY.
Whatever our legal obligations, Inspired ITALY places you, our guest, at the very center of every decision and we place our reputation above financial matters.
Each and every case will be reviewed individually as there are so many variables it is nearly impossible to address all potential situations.
Here are our guidelines ...
COVID | What Have We Changed?
◆ REDUCED DEPOSIT: Effective 1st July 2020, we have reduced the required deposit to 20% (normally 30%).
◆ FINAL BALANCE PAYMENT: Your final balance for your trip is due 30 days prior to your scheduled arrival date (normally 56 days) and only when your trip is still scheduled.
WHAT HAPPENS IF INSPIRED ITALY CANNOT RUN MY TRIP?
In the event that we are unable to run your trip because any of the authorities listed below impose restrictions specifically due to the Covid-19 pandemic such that we cannot run your scheduled trip, you have the option to receive a full refund or a full credit against a future departure and at no extra cost. The credit note is valid for 18 months from the date of the issue.
The authorities are …
- Italian government
- Dolomiti Superski (for Dolomite ski safari bookings)
- The regional governments of SudTyrol/Trentino, Tuscany or Umbria.
WHAT IF I CANNOT TRAVEL?
🇬🇧 UK Residents - as UK tour operators we are bound by UK law and the Package Travel Regulations. We are bonded by ABTOT.
In the event that the British Government Foreign and Commonwealth Development Office (FCDO) declare an Exceptional Travel Advisory Notice due to COVID-19 where the FCDO advise ‘British nationals against all but essential international travel’, you have the option to receive a full refund or a full credit against a future departure to be taken within 18 months of the credit date.
NOTE: This does not apply to ‘regional or local lockdowns’.
🇦🇺 🇨🇦 🇺🇸 Non-UK Residents - where your government prevents you from travel to Italy you will receive a credit note which can be used against a future departure to be taken within 18 months of the date of issue.
😷 Quarantine on Arrival - if the Italian government determines that people travelling from or through certain territories are required to quarantine on arrival for any period, you can claim a credit note to be used against any Inspired ITALY activity within 18 months of the issue date.
✅ You Need Green Pass is not a ‘significant restriction’. At the time of writing (August 3rd, 2021) the Italian government made it mandatory that people wishing to eat or drink in a bar or restaurant must have a current Green Pass.
😷/🧍♂️..🧍🏽♂️ Social Distancing & Mask Wearing are not ‘significant restrictions’.
Inspired ITALY offers flexible, free rebooking while Covid-19 continues to be an issue. However, there may be circumstances where a rebooking fee of £150 may apply.
You can check the updated Covid situation by region here …
Umbria - CLICK HERE
Tuscany - CLICK HERE
Süd Tyrol - CLICK HERE
Trentino - CLICK HERE
** IMPORTANT UPDATE **
ENTRY TO ITALY 🇮🇹
The full regulations can be read here Covid-19, travellers
In summary …
🇺🇸 🇨🇦 Entry from Japan, Canada, the United States of America and Israel
Entry from Israel, Japan, Canada and the United States of America to Italy, is possible showing a COVID-19 green certificate.
A COVID-19 Green Certificate issued certifying one of the following conditions:
- that you have completed the prescribed anti-SARS-CoV-2 vaccination cycle at least 14 days ago
- that you have recovered from COVID-19 (the certificate of recovery is valid for 180 days from the date of the first positive swab)
- that you have taken a negative molecular or antigen swab test in the 48 hours prior to entering Italy.
You must also fill in the Digital Passenger Locator Form before entering Italy. The form replaces the self-declaration made to the transport operator.
🇬🇧 Entry from the United Kingdom of Great Britain and Northern Ireland
For those arriving from the United Kingdom of Great Britain and Northern Ireland, a 5-day quarantine with mandatory swab testing was introduced by ordinance of 18 June 2021.
WHAT DOES THIS MEAN FOR MY DOLOMITES SKI SAFARI?
At the time of writing (3rd August 2021) we fully expect to be able to run our schedule as published for both the winter 2022 and beyond.
TALKING TO OUR PARTNERS
We continue to proactively communicate with our partner hotels, restauranters and others to understand the effect that the crisis is having on their businesses, their attitude and approach.
Moreover, we want to understand how they will take things forward.
SMALL, SPECIALISED & FLEXIBLE
Inspired ITALY is a small, specialised and flexible tour operator.
We have immediately cut our fixed costs to protect and maintain our business position. The directors and shareholders of Inspired ITALY are totally confident in the future of our business.
"We are very fortunate," says Tim Hudson. "We established Inspired ITALY as a 'life-style-business', where our focus was on a minimum fixed cost, the greatest flexibility and a built-in ability to react quickly. As a result, we are in a strong position and we can get through this with great confidence."
We plan to use our time to look forward, to imagine more experiences and to invest in the core of our business - your experience.
OPEN & TRANSPARENT
Above all, we are here, on the ground in Italy on the Umbria Tuscany borders.
From our location, we will remain transparent, clear in our communications and accessible to all while we continue to consider all possibilities in as timely a manner as we possibly can.
We will keep you updated with notes via email and WhatsApp (+44 7532 464678) and short videos about life here in Italy as the crisis cycles through its various stages and back to some semblance of normality.
PUBLISHED SUNDAY 15TH MARCH 2020 IN RESPONSE TO THE CORONAVIRUS COVID 19 CRISIS.
- LAST UPDATE: August 3rd, 2021